| 000 | 00794nam a2200181 a 4500 | ||
|---|---|---|---|
| 001 | 58642 | ||
| 005 | 20260219124011.0 | ||
| 020 | _a9780071427357 | ||
| 040 |
_aAIS _dAIS |
||
| 100 | _aKelly Mooney | ||
| 245 | _aThe Ten Demandments: Rules to Live by in the Age of the Demanding Customer | ||
| 082 | _a658.812 | ||
| 260 |
_aUSA _c2002 |
||
| 520 | _aTells you what customers want, and what they'll do if they don't get it. This title shows you how to satisfy each customer first, last, and always. It shows how you can: earn trust with every customer interaction, put customers in charge and exceed their expectations, align marketing and sales channels to present a unified face to customers. | ||
| 655 | _aLeadership | ||
| 655 | _aNonfiction | ||
| 650 | _a(ETB-2006) Guest Services Management | ||
| 999 |
_c58642 _d58642 |
||