| 000 | 00630nam a2200169 a 4500 | ||
|---|---|---|---|
| 001 | 58775 | ||
| 005 | 20260219124014.0 | ||
| 020 | _a9780077169312 | ||
| 040 | _aAIS | ||
| 100 | _aAlan Wilson, Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler | ||
| 245 | _aServices Marketing. Integrating Customer Focus Across the Firm | ||
| 082 | _a658.8 | ||
| 250 | _a3rd | ||
| 260 |
_bMcGraw-Hill Education _c2016 |
||
| 856 | _u<WEB_URL_ROOT_PATH>/MNG06/Services Marketing Integrating Customer Focus Across the Firm by Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.pdf | ||
| 650 | _a(MASB-3133) Services marketing | ||
| 999 |
_c58775 _d58775 |
||