Winning the Service Game
Benjamin Schneider David Earl Bowen
Winning the Service Game - Boston, MA Harvard Business School Press 1995
9780875845708
Customer Services -- Management
Employees -- Training Of
Customer services
Management
Training of employees
Incentives in industry
658.8`12
Winning the Service Game - Boston, MA Harvard Business School Press 1995
9780875845708
Customer Services -- Management
Employees -- Training Of
Customer services
Management
Training of employees
Incentives in industry
658.8`12