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Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience

Ford, Robert C.

Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience - Canada 2012

ISBN: 9781439060322

Subjects--Topical Terms:
(CHTM27) Hospitality Management Studies
(CHTM 27) HOSPITALITY MANAGEMENT STUDIES

Dewey Class. No.: 647.9406

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