Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience (Record no. 58185)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00668nam a2200169 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 58185 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260219124003.0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781439060322 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | AIS |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.9406 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ford, Robert C. |
| 245 ## - TITLE STATEMENT | |
| Title | Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Canada |
| Date of publication, distribution, etc. | 2012 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | (CHTM27) Hospitality Management Studies |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | (CHTM 27) HOSPITALITY MANAGEMENT STUDIES |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="<WEB_URL_ROOT_PATH>/MNG06/Robert C Ford Managing Quality Service In Hospitality, How Organizations Achieve Excellence In The Guest Experience, Hospitality Management ( PDFDrive ).pdf"><WEB_URL_ROOT_PATH>/MNG06/Robert C Ford Managing Quality Service In Hospitality, How Organizations Achieve Excellence In The Guest Experience, Hospitality Management ( PDFDrive ).pdf</a> |
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