Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Jeffrey Gitomer

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know - 22nd - Austin, Tex. Bard Press 2020

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.

9781885167309


(ETB-2006) Guest Services Management


Customer loyalty
Consumer satisfaction
Customer services
Customer relations
Nonfiction
Business
Leadership
Personal Development

658.8'12