Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know (Record no. 58571)

MARC details
000 -LEADER
fixed length control field 00911nam a2200265 a 4500
001 - CONTROL NUMBER
control field 58571
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260219124007.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781885167309
040 ## - CATALOGING SOURCE
Original cataloging agency AIS
Modifying agency AIS
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8'12
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Jeffrey Gitomer
245 ## - TITLE STATEMENT
Title Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
250 ## - EDITION STATEMENT
Edition statement 22nd
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Austin, Tex.
Name of publisher, distributor, etc. Bard Press
Date of publication, distribution, etc. 2020
520 ## - SUMMARY, ETC.
Summary, etc. Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Customer loyalty
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Consumer satisfaction
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Customer services
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Customer relations
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Nonfiction
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Business
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Leadership
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Personal Development
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element (ETB-2006) Guest Services Management
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034221 19.02.2026 1 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034222 19.02.2026 2 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034223 19.02.2026 3 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034224 19.02.2026 4 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034225 19.02.2026 5 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034226 19.02.2026 6 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034227 19.02.2026 7 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034228 19.02.2026 8 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034229 19.02.2026 9 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034230 19.02.2026 10 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034231 19.02.2026 11 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034232 19.02.2026 12 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034233 19.02.2026 13 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034234 19.02.2026 14 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034235 19.02.2026 15 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034236 19.02.2026 16 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034237 19.02.2026 17 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034238 19.02.2026 18 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034239 19.02.2026 19 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034240 19.02.2026 20 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034241 19.02.2026 21 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034242 19.02.2026 22 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034243 19.02.2026 23 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034244 19.02.2026 24 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034245 19.02.2026 25 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034246 19.02.2026 26 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   28.11.2022   658.8'12 TKB034247 19.02.2026 27 19.02.2026 Books