Cases in hospitality management : a critical incident approach (Record no. 55111)

MARC details
000 -LEADER
fixed length control field 00757nam a2200205 a 4500
001 - CONTROL NUMBER
control field 55111
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260219123751.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780471686934
040 ## - CATALOGING SOURCE
Original cataloging agency AIS
Modifying agency AIS
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.94`0
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Hinkin, Timothy R
245 ## - TITLE STATEMENT
Title Cases in hospitality management : a critical incident approach
250 ## - EDITION STATEMENT
Edition statement 2nd
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. John Wiley & Sons
Date of publication, distribution, etc. 2006
300 ## - PHYSICAL DESCRIPTION
Extent ix, 157 p. ; ; 23 cm.
500 ## - GENERAL NOTE
General note Age Group: Adult
500 ## - GENERAL NOTE
General note Ethics -- Training and development -- Reward systems -- Communication -- Policies -- Group dynamics -- Technology -- Process analysis -- Service exemplars -- Service recovery.
500 ## - GENERAL NOTE
General note Includes bibliographical references.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality Industry -- United States -- Management -- Case Studies
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   12.01.2009   647.94`0 TKB006804 19.02.2026 1 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   01.12.2009   647.94`0 TKB006805 19.02.2026 2 19.02.2026 Books
    Dewey Decimal Classification       MDIS Tashkent Learning Resource Center MDIS Tashkent Learning Resource Center   01.12.2009   647.94`0 TKB006806 19.02.2026 3 19.02.2026 Books