The quest for quality : prescriptions for achieving service excellence

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Material type: Text

TextPublication details: New York St. Martin's Griffin Press 1996Description: xiv, 344 p. : ill ; ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Barcode
Books	MDIS Tashkent Learning Resource Center	MDIS Tashkent Learning Resource Center	Book;Non-Fiction;Book Warehouse (LRC B)	658.8'12 (Browse shelf(Opens below))	1	Available	TKB001614

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Age Group: Adult

Includes bibliographical references (p. [339]) and index.

"First published in the United States under the title the quest for service quality: prescription for achieving excellence by Maxcomm Associates."

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